If you work in a one-story building, cleaning your own windows can be time consuming and annoying. If you work in a high rise building, cleaning your own windows can be down-right dangerous. This is where hiring a professional window cleaning company can help! Simply find the right company and hire them to do all of the dirty work for you! But how can you ensure that you are hiring a company that will do the job right? Here are a few tips:
Go by your first impression:
Ever heard the term that your gut is usually right? It’s true! When it comes to a company, first impressions are everything – and they are usually right. If your first contact with the company is over the telephone, ask yourself what kind of impression the representative left you with. Were they polite? Were they professional? Were they helpful? If you answered yes to all of the above, it might be worth looking into their services. If the representative on the phone was rude, unprofessional, or unknowledgeable, this could be a good indication as to what to expect with the rest of the staff – move onto the next window cleaning company.
If, on the other hand, your first contact is at an office, take a look around and get to know the staff. Are the staff helpful, professional, and polite? Is the building cleanly and tidy? And the big question – are the windows clean? Take notice of your surroundings. A company that doesn’t take care of their own property is not likely to take care of yours either.
Look at experience
When it comes to hiring a professional window cleaning company, one of the most important things that you can look at is experience. If a company has been in business for many years and has lots of satisfied clientele, then they must be doing something right. In addition to the company, look at the employees. It is the employees that will be doing the job for you, so it is important to know that they have some experience in their background as well. If there is no information to tell you how long the company has been around, just ask!
Does the company carry liability insurance?
This is a big one, especially if you are hiring the window cleaning company for a high-rise building. If there were ever an accident, you want to make sure that you are not held liable. A good window cleaning company will have their own liability insurance to ensure that any accidents are covered under their policy. To be extra cautious, you may want to ask the company to provide you with a copy of their policy and take a good read through it.
Of course, the above are just a few of the many things that you need to look for when hiring a window cleaning company. Here are some other things that you should ask before you make any final hiring decisions:
- Does the company hire sub-contractors? If so, do they have their own liability insurance?
- Does the company belong to a window cleaning association?
- Do they have any references that you can call?
- Does the company provide you with a free estimate?
- Do they know how to clean tempered glass?
- Are there any discounts or specials offered to first time customers?
- What methods are used to clean windows?
These are all things that you should know before you let any company put their hands on your windows. Remember – if you ask the important questions, you will ensure that you find a trustworthy and reputable window cleaning company.